Our house was built in 1928 and still had clay pipe for the sewer line. Needless to say it was time to have it replaced as 2 neighbors had their sewer lines recently replaced by another company that dug trenches as their lines had collapsed. After video inspection and cleanout, Brad from Vietzke shared that we could probably go a few more years without root blockage. We elected to have a sewer line replaced given the plight of our neighbors. We elected for a liner installation but the City of Coeur d'alene presented a number of roadblocks for approval spanning 6 months which Paul Vietzke personally, patiently waded through, keeping us informed throughout. We have a landscaped yard that trenching would have destroyed. Long story short, we ended up utilizing bursting which was a little more invasive than the lining. The bottom line is that the Vietzke crew and Paul were professional, accommodating, pleasant and went the extra mile to be as less obtrusive as they could be, considerate of our needs, return areas of work to better than prework levels, keep us informed of options and progress at every step/juncture, and to deal with a somewhat intractable permit agency. We highly recommend Vietzke Trenchless.