James is an exceptional plumber. Thank you!
James is an exceptional plumber. Thank you!
We had Speedy Rooter out at our house today. Their office was very helpful and polite. Our water heater burst last night and they were able to fit us in today and convince our home warranty company to approve and finish the job same day. It was a very good, easy experience.
Jerry was a champion. He began in the middle of the night with a septic overflow, hand dug out the septic tank and cleared the blockage. The next day he pumped the septic tank and examined the entire system, finding problems which he clearly explained to me. This included replacing the cracked distribution box and flushing out the field to make sure it was operating perfectly. Under the desperate circumstances, I enjoyed working with him and appreciate his efforts for me to understand what he was doing to complete the job.
Gary Burgess and Joe Bullock arrived on time and I was very impressed with their professionalism. Gary explained what he would be doing. It was great to have the job explained to me, since I had no idea what the job entailed. Their professionalism and knowledge of the job was quite evident! Other Speedy Rooter employees should emulate professionalism! Thank you, Speedy Rooter for their excellent septic service. I will only call Speedy Rooter for my future septic needs!
3/6/18 Speedy Rooter just left after pumping my septic tank. They scheduled a time for their arrival and showed up spot on! The service guy, Gary, couldn't have been more professional, courteous and efficient! What a pleasant experience in getting this crappy work done! Pun intended. From the initial phone call to request pricing to getting the job done it was well beyond what I expected these days! Thanks for doing what you said you would and when you said you'd do it! I didn't shop price and this level of service is priceless! T in Barboursville
Jerry helped with a sewer line backup and was very courteous and professional. Greatly appreciated the prompt service and fair pricing.
Rex was awesome and very personable. Explained everything very clearly and the people who answer the phone when I call are very customer service oriented. Overall great experience! Jay
Speedy Rooter replaced a water supply line here in Charlottesville. The whole process was handled professionally. The quote and scheduling for the project we’re prompt. Communications dealing with weather issues and other planning were excellent. And then there was the work itself. We had Team James and Joe. Their work was excellent. I watched much of it and they worked together well. There were several things they did to to ensure the job would be long lasting. Upon completion, the site was left in good shape. I strongly recommend Speedy Rooter.
Working with Speedy Rooter Charlottesville has been a great experience. Dan and his team are very accommodating and always willing to do whatever it takes to make the experience as smooth as possible. A+ company here.
On today, I had service performed by Joe who arrived at my resident within the scheduled timeframe. He carefully explained what he does, and what he was there to do. He made me aware of what he couldn't do. However, when the job was completed, he had successfully completed all required repairs, which was required by the Gas company to restore our gas service, which allowed us to get our heat and hot water back on after being without it for 5 days, which had caused extreme inconvenience and stress. Again, he presented and maintained professionalism,adequate and efficient training, qualifications, courtesy, diligence as well as sincere and honest care for my family, home, and exhibited repect for his companies reputation. I highly recommend that if you call, request "Joe" for the services that he provides for this company, "Speedy Rooter." This has been the second time I've used this company. "SUCH AN AWESOME COMPANY!!!!!"
We highly recommend speedy rooter based on our experience with Joe (employee of speedy rooter). Joe was efficient, kind, and resourceful... everything you could want! Joe made our experience with speedy rooter - thanks!
I had a last minute pipe issue called speedy rooter and Jerry was sent out to the property, he was a very respectful gentleman, honest and answered every question I had for him. I Would definitely recommend speedy rooter and also Jerry for any problem I need fixed next. I will tell other friends and family about your company!
Speedy Rooter is more than willing to fit you into their schedule if you have an emergency. They respond promptly, are priced appropriately, and are very polite!
These guys were prompt , honest , to the point , knowledgeable , and reasonable. I would recommend them to anyone having plumbing problems on any given day...
Prompt, knowledgeable, professional, reasonably priced. Highly recommend. When you go, and it won't go, they get it gone!