After a rock hit my windshield, leaving a 2 foot long crack, I made an appointment for replacement at diamond auto glass. I had first called another large company that was very backed up and did not have the best customer service. Everything about my experience with diamond auto glass was wonderful.
The staff member on the phone who made the appointment was extremely helpful and knowledgeable, they were ready for me when I arrived, and they even noticed that I had given them slightly wrong information about my windshield and the type of sensor I had, so they took the time to drive across town and pick up the correct windshield part instead. I had originally been promised I would be finished within two hours, but the whole process only took an hour and a half even with the delay with the wrong part which was actually my fault. When I was ready to leave, they provided with me with the actual part number of the windshield that was the correct match for my newer vehicle, in case I ever needed to replace it again. This way, there would be no delays with ordering the right part from the beginning. They even put my sticker for my oil change due date back on the window for me. I was extremely impressed with their service, how quickly they did the work, and the quality of the repair. I would definitely recommend them to anyone.