Benjamin Franklin Plumbing Twin Cities

Rated 4.9 stars from 401 reviews.

Very professional service. Shane explained the situation and every option in detail. He arrived on time to the appointments, and inspected everything in the house to make sure that every problem was resolved. Thank you!

Outstanding, on time experience! Nathan was a true professional and very knowledgeable.

Had some scheduling issues recently, which is why 4 stars. Strongly suggest that they get rid of the policy (of which I was not aware) that if you are unable to answer your phone for the "courtesy call" that the plumber is on the way, your appointment gets cancelled. Along with the 4 hour window, this is not customer-friendly. But other than that, I've always been very happy with the actual work done and the overall efficiency of the company

Chewy was on time, efficient, and personable. Got a stubborn clog in our main drain cleared out quickly. We've used Ben Franklin a handful of times and have been consistently happy with their service. Great group of plumbers!

The problem was a hidden water leak, draining from a light fixture, the source of which could not easily be determined. The service technician, Charlie McCarty, after asking a few questions and doing some efficient searching, went directly to the problem. This guy is a very fast and efficient professional.

Tony was very good at explaining the problems with my water softner and water heater and the options I have to fix them.

Joe did an excellent job. He arrived on time, provided us with options, respected the option we selected, completed the work quickly and left the area very clean. He noticed that my husband was ex-military and so he provided us with military vet pricing as well as the complementary home protection plan. I would definitely use him for any future plumbing issues.

Abe managed to make an unexpected repair and expense a lot less stressful and if you can imagine, even relaxing. His expertise and professionalism were perfect. He was flexible and accommodating to all of our questions, provided options and information, and never made us feel pressured. I would have him back again in a heartbeat if ever needed. Thank you for having such a great team!

Our serviceman (Alan) did an excellent job. He was able to locate the location of leak in our home. I would recommend Benjamin Franklin Plumbing to friends and family and also our serviceman Alan, as he went the extra mile and helped us reach our neighbors since the leak was actually coming from their town home into our home.

Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!

Our favorite plumbing company! I can’t say enough for the level of service. We have been so happy; all of our friends use Ben Franklin also and we ask for Nathan. Professional, courteous, honest, thorough. If I could give 10 stars; I would!

Matt was out today installing a new water heater and do other misc. plumbing; he arrived when he said he would and was very professional and courteous! Would recommend anyone to use Ben Franklin Plumbing.

Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid!

Nathan is fantastic. He provides great service and does great work. He’s very knowledgeable

Chu provided prompt, honest, expert and efficient service. Would have him back here for future work in a snap—except I’m hoping not to need a plumber here again anymore🤪🙏🏽. But, this is an old house...

Luke and Seng were wonderful. Water not draining is troubling for any homeowner. Both were very professional and comforting as they assessed and worked to correct my problem. I was alarmed when is was not a quick fix but they made the extra effort to correct my problem so no concrete floor is being wrapped up today. Benjamin Franklin plumbing is on at the top of my list.

Dave was professional, friendly, and did great work! Above and beyond!

Brandon Rose is a great person to work with. I highly recommend him as he is very professional and has a great sense of humor. The experience with him was all around great and we can not wait to work with him again in the future

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