Interacted with a few different folks (plumber, sewer main snaking person, and camera inspection person). All of them were courteous and knowledgeable, and they ended up showing me I needed a lot smaller repair than I expected. If you have very old cast iron drain pipes like me, I highly recommend you soak the threads on the clean out in PB Blaster like I did before the appointment, so they can avoid cutting out any old stuck brass plugs.
Showed up on time. Very polite. Explained problem and how he would resolve the situation. Reasonable price for work.
Local company who's been around the Puget Sound for a long time. Saw their trucks all over the city and when I had a problem decided to call. Found out I had a busted sewer line and was given a fair and reasonable estimate. After a couple of more estimates I decided to give Bob Oates a try and boy am I glad that I did. Not only was it a better value than the other companies but excellent service. Great Job!
First let me start by saying that the ladies that answer the phone at this company are some of the nicest people I've spoken to in a long time. I was in a bit of a panic you see and I needed my sewer pipe lined ASAP. It seems Bob Oates has a brand called Nu Flow that according to the salesman Andrew is a different design than other pipe liners. Turns out I only needed 3 feet of pipe lining which was way cheaper than the other companies who had 20 foot minimums. The guys dug a small hole cleared the pipe lined it came back the next day put everything back together buried the hole and we're on their way. I would definitely use this company again in a heartbeat. Thank you Bob Oates
On time. Detailed description of what was broken and how to fix. No surprises.
Impressed with Casey - the sevice tech - courteous, knowledgeable, neat, and got 2 toilet installs done in amazingingly little time. Thank you for having such a quality employee!
We have used them several times, most recently for the replacement of our entire sewer line. They made this a fairly easy and painless process. Granted, these types of projects are painful on the pocketbook. Bob Oates has comparable prices and excellent service. Andrew was assigned as our project manager. He was professional and communicated throughout. We highly recommend this company
Bob Oates and his entire team was an interagral part in opening my business. They came in and took care of all of our plumbing needs in no time. Not only did they foresee and circumvent key problems, but when we did run into the inevitable ones, they were solved quickly and efficiently. If you need a friend in the commercial plumbing department, you should be giving them a call. Oh, BTW, I love them so much, I have them working on my home as well!
Great service from Jeovany! Repaired our leaking dishwasher efficiently.
Jeovany Martinez is one of the best, most pleasant and knowledgeable tradesmen I have seen in many years. What a great find for Bob Oates! He quickly diagnosed and fixed a serious problem, with a very friendly and supportive personality. Thanks for the wonderful work, Jeovany!
Reached out to these guys on Yelp because I had tried to snake out my pipes and the snake broke off in the pipe.. Still had the initial clog in there too. (Don't rent snakes from home depot btw) Kyle was the initial contact, he gave the general manager, John, my number and he promptly called me. I had three other people come out and check it out because they did "free" visits as aposed to the 50$ service fee these guys charge, but decided to go with the folks and Bob Oates still after it was all said and done. The price was right and customer service was top notch. John remembered me days later when I called back. Sent out Isaac the next day and Isaac was AWESOME. He knew what he was doing, helped us understand what was going on, cleaned out those pipes and located the broken snake. He tried but couldn't get it out with the equipment he had and his arms were too buff to stick in this 4 inch pipe. We had a friend pull that baby out and we are in the clear! So happy that we went with Bob Oates!!! Everyone else was so ready to dig our pipes up without even knowing the issue. Special thanks to John and Isaac!
Corrosion had choked our 80-year old galvanized piping, so we called Bob Oates and had them replace with PEX piping. It was sad to see all those bronze valves go away, but one guy with a Sawsall had the old out and the new in in a couple of days, including a visit from a directional-drilling rig and a replacement of our ancient meter by City forces as part of the operation.
Professional, thorough, friendly - really good service. We get our outside plumbing lines looked at every few years and always hope that we won't need to do much more. Whether we need rooting services or we are good for another few years, Bob Oates' team does a great job for us.
Jeremy was personable, professional, fast. I called around nine am. He arrived at 11 as planned. By 12:30 the sewer line was cleared, cleaned, and scoped. I saw the video (and later on you tube). Price was as estimated, and very reasonable. I recommend Bob Oats to all my friends.
I worked for Bob Oates sewer & rooter for about two years and had a great experience with this company. Bob and his family are really honest and reliable people. I always recommend them because of their great price and great customer service. Bob is always behind his employees and his customers.
A couple years ago there was a huge storm and one of Bob Oates men was at our apartment building working on a problem when all of a sudden there was water running down through a roof vent. The water was just pouring in and ran down 3 floors. The fellow who was at our building went up on the roof in the middle of this storm found the problem and fixed it. That young man really went out of his way to help us!
Did a great job, were reasonably priced.