We called about 9:30 A.M. and made an appointment. Was told someone would be here in about one half hour. As advertised "Connor" showed up. It was with some trepidation (because he seemed so young) that we told him of our problem. But he was more than equal to the task. Within the hour he solved our problem. And we were satisfied with the bill. Bob Oates, your Connor is an excellent representative of your firm.
I can't say enough positive things about these guys.. honest, dependable, talented people with lots of integrity. They removed and replace a section of sewer line that had settled and developed a low point. I also had them install a new main line sewer clean-out on the outside of our foundation wall. Their prices are fair and reasonable. This is team of awesome people.
We did have a straight forward, obvious problem with the plumbing in our house. The team at Bob Oates didn't give up until the solution was found.
I love this team! So great to work with. They have solved all my plumbing issues! I really appreciate their flexibility and responsiveness. They make it very easy to get plumbing work done- which is harder than it sounds! I always refer them when people ask.
I first learned about Bob Oates at the Seattle Home Show last year where they offered a free camera inspection of sewer lines. Justin Daniels came to my mom's house in Bellevue for the test and found several breaks and issues with her 1962 sewer system. He showed me the video, explained what should be done. He even fixed the clean out cap that no one else has offered to do since I have helped my mom with her house for the past two years. We agreed to make the fixes a few months later. Well, as luck would have it.....her system failed again and she could not use her plumbing. The NEXT week the crew was out digging two large holes to fix the breaks and install 55 feet of pipe liner so she would be all fixed up. The crews were careful about the landscaping and ensuring that her little dog did not escape over or under the big piles of dirt. All the work was done within 2 weeks (City of Bellevue took awhile to approve the work) and within the budget given. I can not say enough good things about Justin as crew leader and representative of Bob Oates. They will be my plumbers in the future and I would recommend them to any of my friends.
Bob Oates installed the rough-in plumbing for my small bathroom remodel. The estimate was very fair and it was thorough—no need to work out details later and I had a very clear vision of what to expect from them. David and Christian were on time and professional. They treated my husband and I and our home with respect and when they ran into some troubles they never complained, working well past 5:00pm on a Saturday to get it right. I would hire Bob Oates again in a heartbeat!
Interacted with a few different folks (plumber, sewer main snaking person, and camera inspection person). All of them were courteous and knowledgeable, and they ended up showing me I needed a lot smaller repair than I expected. If you have very old cast iron drain pipes like me, I highly recommend you soak the threads on the clean out in PB Blaster like I did before the appointment, so they can avoid cutting out any old stuck brass plugs.
Showed up on time. Very polite. Explained problem and how he would resolve the situation. Reasonable price for work.
Local company who's been around the Puget Sound for a long time. Saw their trucks all over the city and when I had a problem decided to call. Found out I had a busted sewer line and was given a fair and reasonable estimate. After a couple of more estimates I decided to give Bob Oates a try and boy am I glad that I did. Not only was it a better value than the other companies but excellent service. Great Job!
First let me start by saying that the ladies that answer the phone at this company are some of the nicest people I've spoken to in a long time. I was in a bit of a panic you see and I needed my sewer pipe lined ASAP. It seems Bob Oates has a brand called Nu Flow that according to the salesman Andrew is a different design than other pipe liners. Turns out I only needed 3 feet of pipe lining which was way cheaper than the other companies who had 20 foot minimums. The guys dug a small hole cleared the pipe lined it came back the next day put everything back together buried the hole and we're on their way. I would definitely use this company again in a heartbeat. Thank you Bob Oates
On time. Detailed description of what was broken and how to fix. No surprises.
Impressed with Casey - the sevice tech - courteous, knowledgeable, neat, and got 2 toilet installs done in amazingingly little time. Thank you for having such a quality employee!
We have used them several times, most recently for the replacement of our entire sewer line. They made this a fairly easy and painless process. Granted, these types of projects are painful on the pocketbook. Bob Oates has comparable prices and excellent service. Andrew was assigned as our project manager. He was professional and communicated throughout. We highly recommend this company
Bob Oates and his entire team was an interagral part in opening my business. They came in and took care of all of our plumbing needs in no time. Not only did they foresee and circumvent key problems, but when we did run into the inevitable ones, they were solved quickly and efficiently. If you need a friend in the commercial plumbing department, you should be giving them a call. Oh, BTW, I love them so much, I have them working on my home as well!