I'm very pleased with Hartlaub. They honored a price they had quoted me during an earlier service call, they were very prompt in answering emails, and the 2 staff members working at our house today were professional, courteous & thorough. As much as I hope I never need their services again I know they'll be at the ready!
Andy at Hartlaub was friendly, knowledgeable and patient when he came by on a Saturday afternoon to replace our primary sump pump and backup system after it stopped working and flooded part of our basement. Iwould not hesitate to call Hartlaub in the future if I need any of the services they provide.
Rick came on time for maintenance / cleaning of our ductless mini split system with a professional and warm smile. He greeted me and my small children cheerfully. He got right to work and was very respectful of our home, covering his shoes each time he went in and out and was careful with ladders and tools around the kids. He was thorough and efficient. He did a great job and I wouldn’t hesitate to request him next time. Having services done in our home with small children (one with autism) can be very stressful but Rick performed great service and was very considerate and conscientious of all I had going on during a busy morning too. I highly recommend Hartlaub . . . service can’t be beat!
Plumber replaced toilet and disconnected and removed old water softener. He explained what he was doing, answered all my questions, and completed all work to my satisfaction. Plumber was knowledgeable and professional. Thanks very much!
Hartlaub's plumber, Issac called ahead and arrived early. When he called he asked where the proper place to park would be to ensure he would not get in my way. Inspection and costs were given prior to any work done. After the work was done we did a visual inspection to ensure that I understood the completed work. Service was performed efficiently in a polite manner. The second job I had done was electrical, my electrician was Joe. The office called ahead of Joe's arrival, Joe arrived in a timely manner, showed me what he needed to do and completed the job and informed me of what he had done. Joe was polite and very professional. I would recommend Hartlaub to anyone if they want to receive quality service. Hartlaub should be proud to have team members like Joe and Issac representing them in the field.
I was having trouble using my dehumidifier because I have a very old basement with a lot of humidity. My dehumidifier is the kind that requires you to dump out the bucket because I do not have a floor drain. Jack Hanley was kind enough to take a look at what I had going on. He showed me how I could utilize a pre-existing drainage pipe that was constructed for a future stationary tub combined with a pump to drain my dehumidifier. He also recommended how a while house dehumidifier system would help eliminate allergens and make the air easier to breathe. My experience with Jack was awesome, I would highly recommend this plumber!
Isaac Klahn did an excellent job of installing our hot water heater today. I would highly recommend him and the company he works for, HARTLAUB.
We had Isaac help us today. He was great at contacting us and letting us know when he was going to arrive. He found out the problem before he got to our house and made sure he had the correct equipment when he got here. He was pleasant, professional, and very easy going with the chaos of children and pets in our house. He took the time to give us multiple quotes and fully explain the problem, different solutions, and the membership program. He also explained all of the various services you offer and I was very excited to hear that Hartlaub can actually help fix/maintain all of our major items in the house. Also, we are planning a bathroom project in the future and he told us Hartlaub could help us with that also. I was EXTREMELY happy with the service we received and I think we found our "go to" company for future maintaince and repair needs. Thank you for such a great experience
Great emergency service by Jack today. He was on time, explained the process from start to finish. Will definitely be calling back to have the furnace serviced. Thank you!
I had a very good experience with the company. From the receptionists to Jeff the technician I was informed of the work needed and led through the process. I really appreciate the work they did and how quickly they were able to make it out. I would highly recommend them
Isaac was friendly & clearly very knowledgeable. We appreciated him sharing what he thought the issue was & what we could possibly do in the future to prevent issues. Appreciate the fast service!
They replaced my central air unit today. They did good work despite the rain.The duo worked well together. They were very knowledgeable even when telling me about my new "what I thought was energy efficient furnace." Letting me know it wasn't energy efficient unlike the other company that put it in told me it was. Hartlaub also put in my water Heater in 2017 after home depot's contracted crew said that they couldn't do the job once they got to my house to install the new water heater. hartlaub's guy had no problem and didn't say he couldn't do the job. I asked if he needed to come back once he came and assessed the situation. He said no that he will do it right now.he was highly skilled in his craft. The duo that installed my central air were gooood with high skill level as well. Thanks Heartlub.
Absolutely love being part of this amazing family! Everyone is integrity driven and quality is second to none!! Our core purpose is to help everyone of our customers live in greater safety and comfort! The work we do at Hartlaub Services is essential because we're not just simply in the service business we're in the business of improving people's lives each and every day! I'm proud and excited to have the privilege, to wake up each and every day and say that I am a part of the Hartlaub family!
Very good work. Thanks Isaac
Excellent service by Isaac Klann. Problem was diagnosed and fixed in a professional but friendly manner.
When our hot water heater suddenly went out we called Hartlaub and they were available to come out the very next morning. They sent Isaac was the most friendly, knowledgeable, thorough technician we have ever met. He made sure we knew all our options and understood. He exceeded our expectations. We will be telling everyone about our great experience! If we ever need plumbing, we will use Hartlaub and making sure we have Isaac!
We are first time customers and were very happy with the work done to replace our sump pump by Jack Hanley. He brought coffee, doughnuts, explained his work before and after it was completed, very pleasant and courteous, and cleaned up after. He can come and clean the rest of our house anytime . Very satisfied.