Hartlaub Services

Rated 4.9 stars from 268 reviews.

Isaac who came out to fix our water heater did a great job. Clean courteous and professional. Great at explaining what he was doing and very quick. I'd definitely use him again. Update: the joys of Living in an old house, had to replace a pressure tank for the well. Jeff did a great job. Fast and clean. Again, great service. Updates 3 & 4: great service on the A/C replacing a contact switch. And also moving a drain location for a shower and roughing in some plumbing. Andy did a great job and worked to get it moved up in the schedule. I’m glad I got them to do it although I’m very handy around the house.

Isaac is wonderful , not only knowledgable and makes sure you know what he is doing but also makes sure you know rhe price of everything. He was so thoughtful when he called to let me know he was coming he asked if I needed a coffee or doughnut to make my morning a little better. He always put on his shoe covers coming in and out of the house.. Based on this one employee I certainly would recommend your company.

I called them after hours to fix a sump pump. Issac came over, gave me options and fixed the problem. He was nothing but professional and courteous. I recommend Hartlaub for your plumbing needs. I will also be calling back for the HVAC service.

I had a great experience with Hartlaub Plumbing! I needed a more involved repair, replacing PVC and reseating a toilet. Isaac Klahn did the work - he explored and explained all my options. The quality of his work was outstanding and he is professional, friendy, quick, and thorough! Customer Service and communication about when they would arrive was great too.

I am a first time customer, I had a sewage back up in my basement every time I flushed the toilet. My wife is pregnant and needs to use the bathroom when need be. I was in a panic and needed this fixed asap. I got a call from Issac and he asked if he could make my terrible day go better by getting me a coffee, soda or even stop at the grocery store for me on his way to my house. I thought that was extremely thoughtful of him and I knew right away he was definitely going to do his best and make sure the problem would be solved before he left. Issac went above and beyond and was very knowledgeable. He used an auger to clear the roots from my drain as well as a camera too look down the pipes and see if there were any other issues, then he put roto x down my main pipe to prevent this from happening again anytime soon. He didnt force any extra sales on me like some companies will. He suggested certain things that I needed and things I didnt need he told me "the issue wasn't big enough to go that far" He wasn't out to scam me, he was there for THE CUSTOMER. I have used other companies in the past but after tonight's experience i will now only be using Hartlaub.

Very excited about our first experience hiring a plumber! Isaac, our plumber, created an outstanding customer experience, starting with calling to tell us he was ahead of schedule and asked if it would be ok to come by early. He asked where would be a good place to park which seems minuscule, but my husband needed to leave for work soon so it was nice he didn’t block the garage for him to get out. He then asked me if there was anything he could pick up for us on his way, Dunkin Donuts, Starbucks, or even something from Sendik’s!! I couldn’t believe he was going to pick up a coffee if I wanted! Once he was here he made sure to place his bag on a floor mat that he’d brought and placed “booty” shoe covers on as to not drag in the rain and dirt from outside. Isaac continued to explain everything he would do and let my husband and I walk around with him, upstairs and down and into the basement to check the piping, explaining what he was seeing and doing the whole time. He took his time, which was fine because they do not get paid by the hour. We were quoted prices from the beginning based on what he believed he had to do to fix our two clogged toilets and if it took longer than expected then we weren’t charged more. The jobs were done efficiently and our toilets are now fixed and now we both have a better understanding about how it’s all run. Overall we had a great experience and definitely would recommend Isaac and Hartlaub to anyone looking for an honest home system service company. We are definitely going to turn to them for any other HVAC or electric problems or maintenance we may need in the future as well.

We had an emergency on Sunday and Jack came out to us. It was $199 for them to just come out and and additional $289 for the ‘snaking’ that we needed. Jack was polite and got the job done in a timely matter. He even called before hand to see if I wanted a coffee or anything! He went above and beyond and provided excellent service.

Want to commend Jack Hanley; did my replacement on a hot water heater. Most professional: and best service that I've received in a long time. Would highly recommend Hartlaub and this plumber!

Wayne the HVAC expert was very helpful with our regular air conditioning service. Was very thorough and gave me a clear explanation of his work. He helped me locate the humidifier setting on our thermostat which is not easy to find. I was very happy with Wayne's service.

My pipe under the kitchen sink started leaking badly Saturday night. I called Monday morning and they were able to fit me in on Tuesday. Jeff was awesome. Very professional, kind, and he explained everything in detail. I also appreciated that he checked the remaining pipes under the sink to ensure there would be no further issues. I’ve worked with Hartlaub in the past, they are always great, and very reliable. I don’t hesitate to call them first.

Jeff did a great job at diagnosing the problem , explaining the warranty, and installing a new water heater. Would highly recommend the company and the technician.

I had my sewer pipes in my home completely needing to be replaced and we called Hartlaub. It was a big undertaking, concrete floors in the lower level needed to be opened and the pipes dug out and replace. They did a good job and worked hard to minimize the disruption. Over all I am very happy with the work they performed and give credit to the 3 workers who were on the job each day, Jeff, Jack, and Omar. All of them worked hard to get our home back together. I would use them again.

phone star-empty star-full star-half