Intelligent Services: Plumbing, Heating, Cooling & Drain Cleaning

Rated 5 stars from 95 reviews.

Bob was on time, polite and efficient. He took the time to explain what was done and recommendations for improvements without being pushy. Thank you for starting my day off right.

We were very pleased with Bob, who was able to adjust the dampers in the basement so that more cool air reaches the upstairs. He also programmed our thermostat. It is so much more comfortable now! Thank you, Bob, for your expertise in solving our cooling problem.

Update 6/15/2018: Just had my spring AC check up with Bob. Once again the knowledge that Intelligent Plumbing employees have really puts your mind at ease. After giving my AC unit his approval, we took a look at my furnace. We worked up what we would need to look at for my fall furnace check up. He also helped me look into a Smart Bluetooth thermostat and I found his recommendation on Comed’s website with an instant rebate! Saved me $150! I’ll have my furnace checked and my new EcoBee4 installed in one visit with a 10% savings from my membership. Best one-stop shop you could ask for in the city. From 1/2/2018: Worst way to bring in the New Year...a busted water heater. I called Intelligent Plumbing Service after finding them on Angie’s List. I booked an appointment in minutes at 7:30 and had a service tech at my door by 9:00. Neal was knowledgeable and helpful in every way possible and made a hair-pulling situation into a carefree one. By 2:30 I had a new water heater installed and ready to go. You can’t beat the service and knowledge they have and I’d recommend them to anyone.

Johnny was great! He diagnosed the problem and got right to work. He was very professional and helped explain everything he was doing so I was comfortable and understood. Will definitely keep in contacts for any future plumbing issues!

Matt and Bob did a great job installing a tankless water heater as part of a replacement effort for an old, failing 50-gallon water heater. It was a full day’s work, for which they were well-prepared. The work proceeded smoothly, and they were punctual, tidy, thorough, knowledgeable, extremely professional, helped me address all my questions, and offered cost-effective options for other plumbing maintenance questions I had. I would definitely use Intelligent Plumbing again for my future needs.

Bob and Joe were fantastic! Bob checked our HVAC system and was very informative and explained the issues with the one small issue he found. Got us fixed up great and on our way. Needed a common wire for our Nest, but Bon figured out we had enough extra wire to do it. So he didn't charge us for something we didn't need. Joe fixed our drain in our bathtub and quoted us new hose faucets. Very informative when discussing what we want and if we'd use it. Didn't try to upsell or give us something we didn't need. Personable, professional guys. Seemed very knowledgeable and did great work. Will continue to use Intelligent Plumbing.

Bob and Joe were fantastic! Bob checked our HVAC system and was very informative and explained the issues with the one small issue he found. Got us fixed up great and on our way. Needed a common wire for our Nest, but Bob figured out we had enough extra wire to do it. So he didn't charge us for something we didn't need. Joe fixed our drain in our bathtub and quoted us new hose faucets. Very informative when discussing what we want and if we'd use it. Didn't try to upsell or give us something we didn't need. Personable, professional guys. Seemed very knowledgeable and did great work. Will continue to use Intelligent Plumbing.

We had a wonderful service experience with this company over the weekend. After the fire department was here late Thursday night I called the main number Friday morning around 7:30pm. We had a technician, Tim here by 8:15 am that morning. He diagnosed the problem very quickly and scheduled staff to come back and install everything. The staff that came back were on time an completely friendly. We noticed a gas smell that day and it seemed to get worse as the weekend went on. We called the company and Tim called us back and gave us some trouble shooting ideas and then came out at about 7pm last night. Everyone was friendly, and happy to assist. We have worked with this company before and all the staff is nice and helpful. I would highly recommend this company for all of your plumbing needs.

Bob did an excellent job fixing our air conditioning unit and provided exceptional customer service!

Bob was a friendly and knowledgeable professional. He took the time to thoroughly examine our air conditioning unit and gave sound advice on how to improve our issues. The fee structure for this company is fair.

The inspection was very thorough. The explanations was easy to understand. I am very satisfied with the service. Especially Bob, the technician was great!!!

Bob is the best! He has serviced our furnace and AC unit multiple times. We are very pleased when he comes to do our annual checks. Very knowledgeable. I suggest the monthly payments, they really help out when you’re in a jam and need immediate assistance. They are also helpful when you just need your annual tune ups.

On time and fast work. Matt was a pro and up front! No shady quotations and very reasonable price.

Bob was very friendly, experienced, and professional. Even after I made him wait a half hour more than what time I told him I would be home from work (sorry again Bob). He was able to easily fix a problem for a very reasonable price that another HVAC tech said would cost thousands and we’d have to rip the ceiling out just to diagnose the issue. They came out right when I needed them, even though it was after normal hours they didn’t charge me for emergency service. Very pleased with this company and their Technician Bob! Will definitely use them next time!

Intelligent Plumbing was at our house at 7:00 this morning and Matt reconnected the plastic pipes that are the discharge from the garbage disposal. These are the ones that D and S loosened last week during their disaserous visit. He was curteous, and very professional. He also explained options for preventing a recurrence of this problem. He finished quickly and left no mess to clean up.

Intelligent Plumbing was at our house at 7:00 this morning and Matt reconnected the plastic pipes that are the discharge from the garbage disposal. These are the ones that D and S loosened last week during their disaserous visit. He was curteous, and very professional. He also explained options for preventing a recurrence of this problem. He finished quickly and left no mess to clean up.

Bob our technician, very professional, punctual and cheerful too!! He diagnosed our boiler situation right away and fixed it. I feel confident in using Intelligent service in the future for my other needs as well. Thank you Vanessa who took my initial service call and scheduled Bob based on my availability. All in all a great team!

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