Intelligent Services: Plumbing, Heating, Cooling & Drain Cleaning

Rated 4.9 stars from 119 reviews.

Have used Intelligent Plumbing a couple times now and have always had a great experience. Most recently I wanted to have my discharge pump and check valve looked at as both are old, and needed a furnace tune up. Bob McCarthy cane out and walked me through every step of what he was doing and provided me with options on the level of repair or replacement that I wanted to do. Have always been so impressed with the customer service and knowledge of the folks at Inteligent Plumbing that I signed up for their multi-year service plan covering my HVAC and plumbing, as I trust them with all my major system maintenance and repair.

Joe and his team were very professional and thorough and explained the situation perfectly. They were able to come do the work promptly after our pipe issue.

I had both furnace and air conditioner installed. Bob McCarthy (the technician) was very knowledgeable, well versed on the equipment and courteous. They moved my a/c unit to reduce the noise level into the house and in the processed better secured it then the previous unit. The units themselves are working very well and am very happy with them. The company, Intelligent Services has been superb, prompt, professional and friendly to deal with. I would highly recommend this company.

He did a great job. He was thorough in his maintenance work and fully explained the issues that he found and what the cost would be to fix them.

Had Intelligent out this week to fix a plumbing issue with our kitchen sink. They were wonderful-from start to finish! Our plumber, Joe, went above and beyond to fix our issue and was very knowledgeable, friendly, and pleasant to work with. We now have a working kitchen sink thanks to him :) We felt the cost was reasonable and will be recommending Intelligent to all of our family and friends!!

Bob the service guy was fantastic . He was prompt , profesional, friendly , very knowledgeable and the area of my furnace that he serviced was left very clean .

Intelligent Service replaced my furnace last winter. They were prompt, friendly, and incredibly helpful! I've since been using them regularly for routine maintenance and have always been left very satisfied! Highly recommend!

The serviceman was very pleasant, professional and knowledgeable. 4 starts instead of 5 because arrived about 50 minutes outside of company provided time window.

I have had the BEST experiences with Intelligent Plumbing Services.They really know their stuff and are honest, prompt, thorough, courteous and cost-effective. By far the best plumbing, heating, cooling service provider I’ve ever worked with. I understand why they are #1 rated in the Chicagoland area for almost a decade now. A+++ Sean was absolutely fabulous.

We arrived home last night to septic system waist water dripping (heavily, in several places) through our lower level ceiling. Joe returned our after hours emergency call, and arrived within the hour. The problem (an old failing pipe from the house to septic tanks) was quickly diagnosed, and replaced/repaired the next morning. All that at a fair price, and service with a smile! Thank you Joe and Fernando!

Let me begin by saying, If I could give Joe and Intelligent services more stars I would! My husband and I purchased an older home in Inverness last year, and since we’ve moved in we have only had HOT water (like 115 degrees, hot) in our master bathroom! To be honest, we kind of got used to it after awhile, but it really bothered us that we couldnt use the shower for our 2 year old. Over the course of the year, we had 2 plumbing services out to diagnose/ fix the problem. The first company told us they could probably fix the issue, and that they would call us when they had the part, with hopes of installing later that week——They NEVER called. The second company (recommended by a local luxury bath store) told us that the parts we needed were no longer being manufactured, and our two options were to: access the plumbing from behind (aka knock a hole in our adjoining wall) or completely remodel our bathroom to change out the fixture... I didn’t like either of these options, so I tracked down the parts myself and opened up the “northwest suburbs: best pick reports” catalog to find someone I could trust to install them. On their recommendation, and as a last ditch effort, I reached out to intelligent services yesterday. Joe from intelligent services arrived to my home today at noon, as promised, and by 1:15 I had cold water again! He was friendly, professional, and by far the most knowledgeable plumber I have dealt with—- period! He took the time to explain to me what he was doing, and even after recounting what I was told by the last plumber, he was confident that he would be able to fix the problem one way or another! My husband didn’t believe me when I told him our issue was fixed, which tells you how optimistic we were after our previous experiences! We will never call anyone else! Thank you, thank you, thank you, Joe!

I've used these guys 3 times over the last few years. Three different plumbers each time and all were professional, respectful of my property, and knowledgeable. The last guy, Johnny, was crazy impressive. He was incredibly impressive.

Joe was extremely helpful and knowledgeable, as well as direct. Would highly recommend!

Click to see more reviews.
phone star-empty star-full star-half hamburger