Super Service Today

Rated 5 stars from 65 reviews.

We had our main drain blocked last Thursday. I found superservice today on line and called them. They were very good at responding. It was after hours (after 7pm). Tim was very helpful over the phone. He stated out the price up front as well as the time frame of service. Soon after that, the technician David called and let us know the approximate time as well as some instructions before his arrival. David took his time to understand our drain system in the house. He was able to help us unclog the blockage. In addition to that, he also helped solve the problem with our water tap without any additional charge. We appreciate superservice today and will definitely use it again and recommend it to other friends.

Amazing, great customer service!! I could not thank TIM enough. I am house sitting my friend’s place and ran into a problem with their old garbage disposal – it did not seem to be grinding garbage well enough and so it clogged the sink. I got into a panic mode thinking it is not my house! I tried some drano which did not help and it actually made me more stressed. I called Super Service Today for quick help but I could not afford the quote as it will also include some after work hours service. But luckily, Tim was very helpful and suggested I use a plunger and see if it would work! A plunger!! Something that I should have thought of to begin with. I feel dumb for calling plumbing services before having thought of a plunger – I guess the panicking made it really worse. Took me a couple times using the plunger and sure thing, it did work wonders! My experience proved the company’s commitment in providing excellent service to their clients as exemplified by Tim. Then again, thank you.

Very positive experience with Super Service! Cold called this service while in a crisis with a warranty on a newer hot water heater purchased at a big chain. Long story short, Tim was very willing to assist me with the big chain at a courtesy so when it was time to hire a new service it was an easy decision. Super Service came exactly when scheduled, they were quick, efficient, personable and most importantly left me with HOT WATER. I would and plan to recommend them as well as use them for all my future needs. Thank you!

Super Service provided super service. The guys showed up exactly in time. They struggled a bit with one of the two clogs we asked them to clear, but they stuck with it until the drains were clear. This might be picking nits, but it was raining today and the plumbers tracked the outside into the house. It’s not a huge deal but I would rather they put on shoe covers like other companies do. I would use them again. UPDATE: I received a call from Tim at SST within moments after posting my review. He took responsibility for the guys not wearing shoe covers and assured me it is their policy that they do so. He offered to have a cleaning crew come to my house and I thanked him and turned him down. He would not take no for an answer. A crew is here now (hours later on the SAME DAY) cleaning. This is a stand-up company and Tim is an excellent representative for the business. Thank you Tim.

I can't say enough good things about this company. Our pipes froze in January (along with tons of other people!). A friend recommended Super Service Today when I got no call back from our regular plumber. While they weren't able to come that day, Tim called back within 30 minutes and walked me through what to do if we had a total system collapse. The following day, a team came out, and located and repaired the broken pipe. These folks are now my go-to for any and all plumbing needs, and I'm deleting the info for the company which never called back despite my having given them thousands of dollars of business over the years.

Super Service Today was great. I had a clogged drain that my sons and I could not clear. The Service Technician was dispatched to my home within an hour of my call. The technician, named Dave, was professionally dressed and drove in smartly designed truck. He was very courteous and had a "no quit" attitude in resolving my complicated drain clog. I found this company through HomeAdvisor and highly recommend this service company.

I can't say enough good things about this company. Our pipes froze in January (along with tons of other people!). A friend recommended Super Service Today when I got no call back from our regular plumber. While they weren't able to come that day, Tim called back within 30 minutes and walked me through what to do if we had a total system collapse. The following day, a team came out, and located and repaired the broken pipe. These folks are now my go-to for any and all plumbing needs, and I'm deleting the info for the company which never called back despite my having given them thousands of dollars of business over the years.

Very positive experience with Super Service! Cold called this service while in a crisis with a warranty on a newer hot water heater purchased at a big chain. Long story short, Tim was very willing to assist me with the big chain at a courtesy so when it was time to hire a new service it was an easy decision. Super Service came exactly when scheduled, they were quick, efficient, personable and most importantly left me with HOT WATER. I would and plan to recommend them as well as use them for all my future needs. Thank you!

Super Service provided super service. The guys showed up exactly in time. They struggled a bit with one of the two clogs we asked them to clear, but they stuck with it until the drains were clear. This might be picking nits, but it was raining today and the plumbers tracked the outside into the house. It’s not a huge deal but I would rather they put on shoe covers like other companies do. I would use them again. UPDATE: I received a call from Tim at SST within moments after posting my review. He took responsibility for the guys not wearing shoe covers and assured me it is their policy that they do so. He offered to have a cleaning crew come to my house and I thanked him and turned him down. He would not take no for an answer. A crew is here now (hours later on the SAME DAY) cleaning. This is a stand-up company and Tim is an excellent representative for the business. Thank you Tim.

I called super service the day after Christmas with a clogged bathroom drain. Dennis L arrived as scheduled and cleared the drain quickly. Dennis was polite and professional and did an excellent job,

Amazing service! Called them late afternoon on a Tuesday and they where at my place first thing next morning. Quoted me arrival time 7 to 9am and they arrived at 7am and got the job done in less than 1 hour! Very professional, helpful and exceptional customer service. Highly recommend them.

We had a great experience with Super Service Today. We discovered a leaking basement pipe quite late on the night before the January 4 '18 blizzard. The owner of the company had me text him pictures of the leaking pipe, was able to diagnose the problem over the phone, and told us how clear the water out of the pipe so it didn't cause a bigger problem. He assured me we didn't need emergency service, even though I'm sure he could charge a significantly higher fee for an emergency visit. He stayed on the phone with me for 20 minutes around midnight, in the middle of what must have been one of his busiest times, given the volume of frozen pipes around the city with the intense cold and snow. I highly recommend Super Service Today, and will absolutely use Super Service Today for plumbing again.

We needed to replace the shutoff for our new washing machine so I was looking for a plumber and happened across your ad. It was one of the best searches I had made in a while. Woman I spoke with at the office was very helpful and told me she could get someone out to my house later in the day and as promised Dennis Lombardi showed up later that day. I had originally received an email stating he was on his way and then a followup phone call saying he would arrive within thirty minutes. When he arrived he was quite courteous and explained to my husband what he could/would do to correct the problem in the most efficient way which we appreciated. He was great and I would not hesitate to recommend your services to anyone I know looking for a plumber. Thanks for the great and prompt service.

Excellent service. The technician was very professional and went out of his way to be helpful in an emergency situation. A pipe burst and he had it under control in no time. He told us we needed a restoration service and gave us a recommendation. We had no idea what we needed to do and he took care of everything for us. These people are my "go to" plumbers now. I've passed their cards out to all my neighbors.

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