Had a great meeting with John this morning. Very professional, knowledgeable and explained everything well regarding our present A/C as well as the new one we're about to purchase. We had a bit of a rocky start with the installation but Caleb came out to the house and addressed our concerns. After the installation was completed, the Lee County inspector passed everything first time around. This installation is neater and looks better than the original ever did. Caleb was instrumental in getting everything perfect for us. Thank you!