Called up Roto Rooter due to clogged drain in rental located in Grand Junction and they dispatched tech immediately out to complex. After looking at situation, their technician was concerned that the cast iron pipe might be damaged further if they clean out pipe and wanted to be straight up with me. I decided it wasn't worth the risk to do any further damage so got ready to pay for service call fee and was told it is normally $29.95. The technician informed me that since he didn't fix it, he would wave the service call fee. Wow, what company does this anymore? Outstanding job Roto-Rooter, you are on my speed dial for when services are needed in the future. The tech was knowledgeable and very professional.